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Help & Guides

Your system, explained.

App set-up, settings and everyday use for the kit we fit, walkthroughs made by the manufacturers themselves. Worth a bookmark for after your install.

50 videos across 8 sections.

Hanchu ESS

App, Wi-Fi and settings guides for the Hanchu Blade battery in our Essential package.

Videos by Infinity Innovations, Hanchu's UK distributor

Hanchu 9.4 kWh Blade battery overview
The iESS monitoring app: an introduction
Full app monitoring walkthrough
Reconnecting your system to Wi-Fi
Resetting your Wi-Fi password
What the lights on your inverter mean
Setting your discharge settings
Advanced settings for Octopus Agile
Using the Weather Optimise function
The Hanchu EV charger explained

Fox ESS

How the Fox system runs day to day, and the FoxCloud app that comes with our Performance package.

Videos by Fox ESS

Solar, storage and EV charger: how the system operates
Moving to FoxCloud 2.0: a step-by-step guide

Sigenergy

Quick-start guides for the mySigen app, plus the features that make the SigenStor in our Ultimate package different.

Videos by Sigenergy

SigenStor: the 5-in-1 energy storage system
SigenStor: simple, safe and flexible
Operating modes: master every watt
Quick start: the energy flow and charts screen
Quick start: powering the system on and off
Quick start: setting up the network
Quick start: time-based control mode
Setting time-of-use rate plans
Quick start: grid import and export limits
Quick start: setting up backup mode
Quick start: setting the battery state of charge
Customising the mySigen app home screen
The Sigen AI assistant
SigenStack: active battery pack balancing
Sigen battery: capacity and reliability
Sigenergy smart home
V2X: bidirectional EV charging
The Sigen EV AC charger
Scheduling charging modes on the Sigen EV charger
AI mode for the Sigen EV charger

EcoFlow PowerOcean

How the PowerOcean modules work day to day, and the app settings worth knowing after your install.

Videos by EcoFlow and EcoFlow EU

PowerOcean: how modular home storage works
Setting your backup reserve in the EcoFlow app
Inside a UK Ocean 2 Plus install
Single-phase installation, start to finish

Anker SOLIX

The SOLIX X1 system we fit in the SOLIX package, what it does, and what a real installation looks like.

Videos by Anker SOLIX

SOLIX X1: built for the extremes
What 100 kWh of storage does for a busy home
Inside a SOLIX X1 installation

Canadian Solar EP Cube

The all-in-one EP Cube: how its operating modes work and how the capacity is sized to your home.

Videos by EP Cube

The three operating modes, explained
Sizing the system to your backup needs
A real EP Cube home: the tech and the results

LONGi panels

The Hi-MO X10 panels on every Eco2u package, from the world's largest module manufacturer.

Videos by LONGi Solar

Hi-MO X10: the launch film
HPBC 2.0 back-contact cells explained
What shading costs you, and how HPBC 2.0 answers it
The hotspot test: heat and roof safety

AIKO panels

The all-black Neostar alternative, and the ABC cell technology behind it.

Videos by AIKO Energy

ABC technology and the G3 range
ABC against conventional TOPCon panels
ABC in action: the solar race experiment
Inside the third-generation INFINITE panel

These videos are published by the manufacturers and their UK distributors, not by Eco2u, so menus and options can differ a little between firmware versions. If a setting on your system doesn’t match what you see, message us before changing anything, it’s usually a quick answer.

Can’t find what you need?

Send us a photo or a screen recording on WhatsApp and the right person on the team will talk you through it.

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